It has come to our attention that third parties have been presenting themselves as agents of FXTM or FXTM-related subsidiaries and entities. They may be using the FXTM logo, have part of ‘fxtm’ in their email address, or claim to be contacting you on behalf of FXTM. These third parties are illegitimate, and do not represent FXTM or its subsidiaries. They are attempting to obtain personal information from you. FXTM staff will never ask for personal login details, and you should not disclose these to third parties under any circumstances. If you have given your account access details to an unauthorised person, or have the suspicion that such a person has gained access to your account, we strongly advise you to change your password as soon as possible, and that you never disclose your password to anyone, even a staff member. Please note that, as per clause 23.8 of the Client Agreement, the Company bears no responsibility if unauthorised third persons have gained access to your account or personal information, regardless of the communications channels used to obtain that information. If you have any questions or concerns about this, please feel free to contact us via email at compliance@fxtm.com. |
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